Cancellation Policy: Any changes or cancellations to an order must be made within 24 hours of placement. After this timeframe, requests might not be accommodated as orders enter the processing phase. If canceled within 24 hours, refunds will be processed within 7 business days.
30-Day Money Back Guarantee: We're confident in the effectiveness of Littluv. Try our products for a minimum of 14 days to experience their full benefits. If you're still dissatisfied and wish to return items, you can do so within 30 days. Please note that shipping fees (if applicable) are non-refundable.
To initiate a return, contact our support team through the form on our Contact Us page or email us directly at hello@littluv.com. For a speedy process, provide your Order Number or the Name and Email Address used during the order.
Damaged Items: We carefully package our products, but if an item arrives damaged, inform us within 72 hours of delivery. Email us at hello@littluv.com with a clear photo of the damage. We'll assess eligibility for a no-cost replacement. Damage due to normal use, wear and tear, or misuse is not covered.
Shipping and Delivery: While we strive for timely deliveries, external factors may cause delays beyond our control. Contact the courier directly for delivery issues. We're not liable for lost, stolen, or delayed packages.
Incorrect Shipping Address: Ensure the correct shipping address at checkout. Failure to notify us of address errors within 24 hours voids entitlement to a resend or refund.
Please note that we retain the right to modify this Return & Refund Policy, and it's the customer's responsibility to review the latest version before purchasing. By purchasing and using Littluv products, customers indicate acceptance of this policy.